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Contact FAQs
Quick answers about working with us, before you get in touch.
How quickly will you respond to my enquiry?
We reply to WhatsApp messages and emails within one working day, usually within a few hours during business hours (Monday–Friday, 8am–6pm EAT).
Is the first consultation free?
Yes. Your first consultation is free and there is no obligation. We listen to your goals and recommend the right services and next steps.
Do you only work with clients in Nairobi?
No. We are based in Nairobi but serve businesses across Kenya and beyond. Websites, software and marketing are delivered remotely; networking and CCTV installations are done on site.
How do I get a price for my project?
Use the instant quote on any service or industry page, or the website cost calculator, for an indicative range. We confirm the final quote after a short consultation.
What payment methods do you accept?
We accept M-Pesa, bank transfer and cheque. Larger projects are usually split into a deposit and milestone payments.
What information should I prepare before we talk?
A short description of your business, what you want to achieve, any examples you like, your timeline and a rough budget. Don’t worry if you don’t have everything — we’ll help you shape it.
Do you offer support after the project is delivered?
Yes. We offer maintenance, hosting, updates and IT support plans so your website, systems and network keep running smoothly.