Effective: 7 November 2026 · Version 1.0
| Document type | Company policy |
|---|---|
| Department | Security Installation |
| Review frequency | At least once a year |
| Approved by | Company Management |
1. Introduction
This policy covers CCTV cameras, alarm systems, access control, intercoms, electric fence integration and remote viewing setup for homes, businesses and institutions.
2. Site survey
We survey the premises to recommend camera positions, coverage, recording days and power needs. The quotation lists all equipment and labour.
3. Privacy and the law
CCTV should cover your own property and must not intrude into neighbours’ private spaces, washrooms or changing areas. Businesses recording people are data controllers under the Kenya Data Protection Act, 2019 and should display CCTV notices. We advise on placement, but you remain responsible for how footage is used.
4. Installation and handover
Systems are tested on completion. We set up mobile viewing, hand over admin passwords and show you how to view and export footage. Default passwords are always changed.
5. Warranties
Equipment carries the manufacturer’s warranty, and our workmanship is guaranteed for 6 months. Damage from lightning, power surges, vandalism, water or tampering is not covered.
6. Maintenance
We recommend servicing at least every six months to clean cameras and check recording and storage. Maintenance plans are available.
7. Footage and access
We do not access your cameras or footage without your permission. Where you ask us to retrieve footage for an incident, we do so only for the authorised person.
8. Non-compliance
Failure to follow this policy may lead to corrective action, additional project costs, suspension of work or other appropriate measures, depending on the circumstances. Any exception must be reviewed and approved by company management.
9. Policy review and amendments
This policy is reviewed at least once a year, or sooner when there are significant changes in technology, business operations, security requirements or the law. The latest version is always published on this page.
10. Approval and contact
This policy is approved for implementation by the management of Permalink Business Ltd. Questions about this policy or about a project are welcome.
Permalink Business Ltd., Nairobi, Kenya
Email: info@permalinkbusiness.com
Phone / WhatsApp: +254 706 143 654