Certified technicians
Experienced engineers who follow structured cabling standards.
Computer Networking & IT Support
VoIP & Office Phone Systems
Internet-based office phones with extensions, call queues, IVR and call recording.
- Starting fromKES 30,000
- Typical timeline2–7 days
- CoverageNairobi & countrywide
Overview
VoIP & Office Phone Systems, done properly.
Missed calls are missed business. We install VoIP phone systems that give every staff member an extension, greet callers with a professional menu, route calls to the right department and record conversations — at a fraction of traditional line costs.
✓ IP desk phones and softphone apps✓ Extensions, call transfer and voicemail✓ Auto-attendant (IVR) welcome menu✓ Call queues and call recording
Start your project - Same dayResponse in Nairobi
- LabelledEvery cable and port
- GenuineHardware with warranty
- 1 dayQuote turnaround
Why Permalink
Why businesses choose us for voip & office phone systems
Neat, labelled installs
Tidy cabling and documentation so future fixes are fast.
Quick response
Rapid on-site support across Nairobi and remote help countrywide.
Quality hardware
Genuine equipment from trusted brands, with warranty.
Who it’s for
Perfect if you are…
- Offices with reception and multiple departments
- Call centres and customer service teams
- Multi-branch businesses that need free internal calls
- Companies with remote or hybrid staff
What’s included
Everything you get
- IP desk phones and softphone apps
- Extensions, call transfer and voicemail
- Auto-attendant (IVR) welcome menu
- Call queues and call recording
- Integration with Safaricom and other SIP lines
- Staff training and call reports
Packages
Choose the level that fits
Every package is tailored after a free consultation. Prices exclude VAT.
Small office
From KES 30,000
Up to around 10 users.
- Site survey
- Core installation
- Basic documentation
Business
Custom quote
Growing teams and multiple rooms or floors.
- Everything in Small office
- Managed switches and Wi-Fi
- Security and backups
Enterprise
Custom quote
Multi-site or high-availability setups.
- Network design and redundancy
- Monitoring and SLA
- Dedicated support contact
Tools & platforms
What we work with
CiscoUbiquiti UniFiMikroTikTP-Link OmadaFortinetMicrosoft 365Google WorkspaceWindows Server
Optional extras
Popular add-ons
- + Annual IT support contract
- + UPS and power backup
- + Network monitoring
- + Data backup solution
- + Staff IT training
- + Hardware supply and setup
How it works
From enquiry to delivery
Typical timeline: 2–7 days
- 1
Free consultation
We discuss your goals, site or requirements — by call, WhatsApp or a visit.
- 2
Clear quote
You get a written scope, timeline and transparent price before any work starts.
- 3
Delivery
Our team delivers with regular updates and checks in for your feedback.
- 4
Handover & support
We test, train your team and stay available for support.
Frequently asked questions
Can I keep my current number?
Yes, in most cases we port or connect your existing number.
Can staff answer calls on their phones?
Yes. Softphone apps let staff take office calls on their mobile or laptop.
Do you do a site survey first?
Yes. We visit or review your premises to give an accurate scope and quote before any work starts.
Do you supply the equipment?
Yes. We supply genuine hardware with warranty, or install equipment you have already bought.
Do you offer ongoing support?
Yes. We offer monthly and annual IT support contracts with on-site and remote help.
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Prefer to talk to a person?
Real people, quick answers. We reply within one working day — usually much faster.
Chat on WhatsApp →- Call0706 143 654
- Emailinfo@permalinkbusiness.com
- More waysContact page →