Fits how you work
We model the software on your real processes, not the other way round.
Custom Software Development
USSD & SMS Solutions
Reach customers on any phone with USSD menus and bulk SMS.
- Starting fromKES 80,000
- Typical timeline4–8 weeks
- CoverageNairobi & countrywide
Overview
USSD & SMS Solutions, done properly.
Not everyone has a smartphone or data. USSD menus and SMS let you serve customers on any phone — checking balances, making payments, registering or getting alerts. We design, build and connect USSD and SMS services to your systems.
✓ USSD menu design and user testing✓ Shortcode or shared code setup guidance✓ Bulk and two-way SMS✓ Integration with your database and M-Pesa
Start your project - 2-weekDevelopment sprints with demos
- 100%Source code ownership
- 24/7Cloud availability monitoring
- 1 dayQuote turnaround
Why Permalink
Why businesses choose us for ussd & sms solutions
Kenya-ready integrations
M-Pesa, KRA eTIMS, SMS and bulk email connected out of the box.
Secure by design
Role-based access, audit logs, encrypted data and regular backups.
Built to grow
Clean, documented code that scales as your users and data increase.
Who it’s for
Perfect if you are…
- SACCOs, microfinance and chamas
- Agricultural and rural services
- Utilities and subscription businesses
- NGOs reaching beneficiaries
What’s included
Everything you get
- USSD menu design and user testing
- Shortcode or shared code setup guidance
- Bulk and two-way SMS
- Integration with your database and M-Pesa
- Sender ID registration support
- Usage reports
Packages
Choose the level that fits
Every package is tailored after a free consultation. Prices exclude VAT.
MVP
From KES 80,000
Launch the core features fast and validate the idea.
- Essential workflows
- Web-based admin dashboard
- Basic reports
Business
Custom quote
Complete solution for day-to-day operations.
- Everything in MVP
- Integrations (M-Pesa, SMS, eTIMS)
- User roles and advanced reports
Enterprise
Custom quote
Multi-branch or high-volume systems.
- Custom architecture and APIs
- Mobile apps and offline mode
- SLA-backed support
Tools & platforms
What we work with
LaravelNode.jsReactFlutterPostgreSQLMySQLAWSM-Pesa DarajaKRA eTIMSAfrica's Talking SMS
Optional extras
Popular add-ons
- + Mobile app (Android/iOS)
- + Data migration from Excel or old systems
- + Staff training sessions
- + Cloud hosting and monitoring
- + Annual support and updates
- + API for third-party systems
How it works
From enquiry to delivery
Typical timeline: 4–8 weeks
- 1
Free consultation
We discuss your goals, site or requirements — by call, WhatsApp or a visit.
- 2
Clear quote
You get a written scope, timeline and transparent price before any work starts.
- 3
Delivery
Our team delivers with regular updates and checks in for your feedback.
- 4
Handover & support
We test, train your team and stay available for support.
Frequently asked questions
Do I need my own shortcode?
Not always. A shared code is cheaper to start; a dedicated one suits larger services.
How long does sender ID approval take?
Usually one to two weeks, depending on the network.
Will I see progress during development?
Yes. We work in short sprints and demo working features regularly so you can give feedback early.
Who owns the source code?
You do. On full payment we hand over the source code and documentation.
Can you support the system after launch?
Yes. We offer support plans covering bug fixes, updates, hosting and new features.
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Prefer to talk to a person?
Real people, quick answers. We reply within one working day — usually much faster.
Chat on WhatsApp →- Call0706 143 654
- Emailinfo@permalinkbusiness.com
- More waysContact page →